The SOS PlatGes app is being renewed with a new, more complete and up-to-date version

The platform, promoted by the Directorate General of Emergencies and designed by IB Digital and the Directorate General for Innovation and Digital Transformation, enables real-time management of beach safety.

The Government of the Balearic Islands, through a coordinated effort between the Directorate General of Emergencies and Interior, the Directorate General for Innovation and Digital Transformation, and the Balearic Agency for Digitalization, Cybersecurity and Telecommunications (IB Digital), has launched version 2.0 of the SOS PlatGes application.

This is the “Platform for Beach Safety Management,” a tool connected to the Emergency Coordination Center 112 that integrates everything related to beach safety management in the Balearic Islands, from lifeguards’ workday registration to reporting emergency incidents.

The platform operates in real time and is intended strictly for professional use. It is designed for professionals responsible for beach safety in the Balearic Islands, mainly lifeguards and coordinators of lifeguard services at each beach.

SOS PlatGes 2.0 runs through a mobile application. Through the app, lifeguards can report any type of emergency, making it another tool available to the Directorate General of Emergencies and Interior, specifically the Emergency Coordination Center 112, to manage and coordinate beach safety and emergency response.

In addition to reporting incidents and emergencies, the app allows lifeguards to log the start and end of their shifts, as well as continuously update the condition of the sea and beach in their assigned area. It indicates, for example, the flag color, the presence of jellyfish, weather conditions, and more.

All of this enables beach safety managers in the Balearic Islands, as well as Emergency Coordination Center 112 operators, to have real-time awareness of the situation. By tracking each lifeguard’s registration, they can know whether all surveillance points are covered, which beaches are safe for swimming, and so on.

One of the new features of version 2.0 compared to the previous one is bidirectional communication. Previously, it only allowed upward communication from lifeguards to higher-level authorities; now it works both ways. This makes it possible to streamline and record any individual or mass notification or communication, such as the closure of a large beach.

Responsibility for providing lifeguard services on beaches and bathing areas in the Balearic Islands lies with local councils. This platform, made available by the Government to municipalities and service providers, helps collect, organize, and standardize management for the benefit of user safety.

The SOS PlatGes 2.0 platform for beach safety management was presented this Friday, April 24, at ParcBit, during an informational and training session for the professionals who will use it. The session included the Director General of Emergencies and Interior, Pablo Gárriz; the Director General for Innovation and Digital Transformation, Sebastián González; and the Director of IB Digital, Miquel Cardona, along with the technical team responsible for the project.

SOS PlatGes 2.0 is a proprietary tool developed by the Government and is scalable, meaning it can grow and expand its functions progressively in the near future. Additionally, the platform will be integrable with other technological and operational developments carried out by the Government to manage public services in a cross-functional way. The Palma City Council also collaborated in its development, providing experience and advice through its technical team during the final creation phase and testing period.